African Languages Experts

Existing Customer Questions

We’ve collected our answers to the most common questions about translation and interpreting services. In our translation services faq, you will find information about schedules, rates, our process, and more.

How many days are needed to complete the translation?

Our full-time translators translate about 7,500-10,000 words per day. And we have a big pool of more than 50 translators around African continent.

We offer free translations of about 300 words.

ALE selects only native speakers with expertise in their respected fields.

We usually charge based on the number of words or pages in the source file. Prices vary depending on the difficulty and turnaround time.

Additional cost may be charged for recreating charts, tables, images, and the like requiring extra time, technical know-how and labor.

 

You may cancel the translation at any time and you will only need to pay for the completed part of the translation.

We support daily used file formats, such as Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and such other file formats.

For PDF and InDesign files, we will evaluate the files upon receipt. An additional fee, if required, will be charged. We will inform customers beforehand.

In some instances the translation fee for professional documents will be higher, such as research papers/reports, sci-tech research papers/reports, legal papers/reports, commercial contracts, etc.

Our expert translators are able to provide the high-quality translations that you need.

We offer trial translations from multiple translators, so that you can choose the translator that suits you best.

We issue an invoice for every transaction.

Depending on the actual situation, we may request a 20% -100% deposit.

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